From the President
Thank you for shopping at The Medical Supply Depot.com. As a volunteer Emergency Medical Technician (EMT), I've learned first-hand that behind every medical situation is a patient and a person. So our mission is to offer brand-name medical supplies and equipment at deep discounts—backed by the best customer service of any online retailer.
The Medical Supply Depot.com not only wants you to be satisfied with your products, we want you to be pleased with every aspect of your purchase - from store to door. We invested in a state-of-the-art automated order processing system that runs 24/7 to get your order to our national manufacturer and distributor network immediately upon placement so you get the products you need faster. That's why we offer special services like Request-a-Part: if you can't find the product you need, we will - at no extra charge. That's why thousands of new customers have become regular repeat customers through innovative services like our MSD Club loyalty program and our convenient Auto Reorder program. That's why we do everything we can to make buying from us the best shopping experience possible.
Read some of our customers' testimonials about their experiences with our exceptional service. Sign up to receive newsletters and discount offers. And know that we welcome your comments or questions by phone or email at any point while you shop with us for your diabetes, incontinence, ostomy, mobility, or other medical needs. From simple questions to expert product advice, we'll do everything we can to address your feedback directly and personally as quickly as possible.
We look forward to hearing from you and thank you again for choosing The Medical Supply Depot.com.
10 Reasons Customers Love MSD
Our Philosophy
Who We Are: A Trusted Health Care Partner
Headquartered in Brooklyn, New York since 2005, The Medical Supply Depot.com eases home health care with everyday savings on a wide selection of medical products from trusted brand names such as Invacare, Drive Medical, Pride Mobility, Nova, Golden Technologies, Alex, Dynarex, Hollister, ConvaTec and ADC.
We're not only proud to be the medical supply retailer to thousands of households nationwide but also, through our Corporate Accounts program, a trusted partner to numerous medical providers, facilities, and offices including some of the best-known hospitals in the US.
What We Believe: We serve patients. We help people.
Behind every product order is a patient and a person that depends on us to get it right from store to door. We welcome every opportunity to work directly with customers by phone or email—and invite you to contact us with questions, comments, and feedback about your shopping experience at any time.
For Our Best Customers
AUTOSHIP
The Medical Supply Depot.com makes reorders easy! Simply establish a schedule following your initial purchase and receive repeat deliveries of your essential medical supplies when you need them for the lowest price available at shipping!
Enjoy the freedom and peace of mind with one short call today.
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MSD Club

Join the MSD Club to save three ways on your orders! Each year, MSD Club members receive:
- • 5% off orders.
- • 10% off any one order.
- • Members-only offers.
If you order medical supplies regularly,
sign up today to save all year long.*
*Conditions apply.
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