The Medical Supply Depot.com makes reordering convenient and easy. By simply scheduling a recurring order following your initial purchase, you can establish repeat deliveries of your essential medical supplies at the intervals you choose.
Our automated system ensures that you obtain the lowest item price and shipping rate available at the time of each delivery. An email confirmation also will be sent to you each time your order is shipped, so you can feel secure that your critical items are on the way, whenever you are expecting them. And, if any item requires a backorder, The Medical Supply Depot.com will automate this process as well, ensuring that your order ships as soon as possible without your expending any additional effort.
Enjoy the freedom and peace of mind that accompanies our seamless automated reordering process. One short call brings your essential medical products perpetually to your door.COMMONLY ASKED QUESTIONS:Is Auto Reorder available on all products?Yes. You can Auto Reorder any product.
How do I Auto Reorder?To reorder, simply contact a friendly customer service agent by calling 1.888.874.3831 (Option 2) or email us at
support@themedicalsupplydepot.com, following your initial order. We will be happy to assist you in establishing your reorder, at the interval you desire.
How much is shipping on Auto Reorders?• We will guarantee you the lowest available shipping rate on the date that the reorder is processed.
• We will send your reorder via the shipping method you selected in your first order.
• You are bound by the
shipping policies posted on our website.
What happens if an Auto Reorder item is on backorder?The backordered Auto Reorder item will be shipped as soon as it becomes available. You may modify or cancel your Auto Reorder order for a backordered item at any time before we process the order.
Will backorders affect my Auto Reorder schedule?A backorder will not affect the Auto Reorder schedule for the item. Intervals will continue to run from the date you established the initial Auto Reorder order, not from the date that an item was last shipped.
What if an Auto Reorder item is discontinued?If an item is discontinued, all Auto Reorder orders for that item will be automatically canceled and you will be notified of the cancellation. Any other items on Auto Reorder will continue to be shipped as initially requested.
What happens if the manufacturer changes an Auto Reorder item?If a manufacturer modifies the size or formulation of a product under the identical UPC number your Auto Reorder will continue unless you choose to cancel. However, if the manufacturer assigns a new UPC number and discontinues the original product, the Auto Reorder will likewise be discontinued, as described above.
How can I cancel or change the products set up for Auto Reorder?Modifying or canceling your Auto Reorder is easy. Simply contact a customer service agent by calling 1.888.874.3831 (Option 2) or email us at
support@themedicalsupplydepot.com.
You may modify or cancel your Auto Reorder at any time before the subsequent order is processed, following the above directive. Please allow one to two business days for your request to take effect and be confirmed.
We will send a reorder confirmation email and a shipment confirmation email after each Auto Reorder is processed and shipped. By requesting an Auto Reorder, you authorize us to charge your credit card for subsequent orders you cancel. Unless modified by the customer, we will use the same credit card for subsequent orders as was used for the initial order. These subsequent orders will be charged the day the order is forwarded to the warehouse for processing. On all reorders, customers will be charged the price for each item in at the time of each processing. The price paid for an item in the initial order is not guaranteed for subsequent orders. Customers will not be notified of price changes before subsequent orders are processed and shipped. Sales tax, if applicable, will be applied to each Auto Reorder. The Medical Supply Depot.com reserves the right to modify or terminate this program at any time without prior notice.
